Tennis Class FAQ, Information and Policies

  1. Registration — Registration for tennis classes at High Point Tennis Center is handled through the Plano Parks and Recreation Leisure On-Line system.  Please click on the "Tennis Class" link above and select the class(es) that interest you.  For help with registration please call High Point at 972-941-7170, option 5.
  2. Refunds — Full refunds will be granted when requested more than one week prior to the start date of the course/program.  Refunds requested less than one week prior to the start date of the course/program will not be granted unless the vacated spot is filled.  If the spot is filled, a refund  will be granted, less a $5.00 administrative fee.  Medical refunds requested prior to the start date of the course/program will be granted in full.  A doctors note must be provided for all medical refunds to be processed.  A pro-rated refund will be granted for medical refund requests received during or after the course/program. 
  3. Inclement Weather — Any cancellations due to bad weather will be announced on our phone message system. Please call 972-941-7170, option 1, if you are unsure if your class will meet.
  4. Rescheduling — Classes which do not meet due to bad weather (or other unexpected circumstances) will be rescheduled at a later date by your instructor.
  5. Makeups — Students are allowed to make up ONE class due to absence by attending a different class of the same level on another day and/or time; this make-up MUST be completed within the the current class session. Please check with the pro shop desk staff for the times of other classes of the same level you or your child may attend as a make-up.
  6. Holidays — Classes generally do not meet on legal holidays and school holidays (PISD). To be sure about your class schedule, please check with your instructor.
  7. Equipment — Students may use a High Point loaner or "demo" racquet during the first three classes. After three classes, all students should have their own racquet. If you or your child needs to purchase a racquet, our Pro Shop offers competitive prices combined with knowledgeable, professional advice and service. Our tennis professionals will assist you in proper racquet selection by considering these factors: grip size, frame weight, head size, flexibility, composition and proper stringing. We recommend that you "demo" any racquet before purchasing. Your instructor can bring "demos" to class for your use.
  8. Individual Practice — Hoppers of practice balls and ball machines can be rented for out of class practice sessions. Instructors and Pro Shop staff will show you how to adjust the ball machines for best use.
  9. Class Advancement — Advancement in the class levels (Beginner to Advanced Beginner I to Advanced Beginner II) is a very individual process: some students will be ready to advance after only one session at each level, while--because of different levels of natural ability, amounts of practice time, and prior experience--others may need to repeat a level before advancing to the next. Please check with your instructor after the second or third class to determine whether or not you or your child will be ready for advancement. After consulting with your instructor, plesae register for your next session as soon as possible to ensure that you will have a place in your desired class.

We welcome your questions about and suggestions for our tennis program. Please call High Point Tennis Center at 972-941-7170, option 5 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it